About

Vision

Our vision is to be at the forefront of retail transformation, leading businesses towards a future where data insights and strategic marketing converge seamlessly. We envision a retail landscape where SmartRetail technologies empower businesses to thrive in a dynamic and ever-evolving market.

Our Story

In the intricate world of retail, SmartRetail stands as a beacon of innovation and transformation. Our journey, which began in 2009, has been marked by a relentless pursuit of redefining how we engage with convenience and reimagine retail experiences.

From Vending to Visionaries

SmartRetail started as pioneers, introducing groundbreaking solutions to the realm of vending and micromarkets. Health Addiction, a breakthrough concept, shattered the perception that vending was solely a destination for value-driven, less healthy snacking. Instead, it heralded a new era, premiumizing vending experiences from workplaces to schools, catering to the evolving consumer demand for healthier snacking moments wherever they found themselves.

Evolution Beyond Expectations

As our expertise in full-service vending matured, we recognized the potential to do more. Our expansive vending machine network became the canvas for innovation, birthing transformative marketing solutions.

Today, SmartRetail is more than vending machines; it’s a force shaping the future of retail through innovation, technology, and a commitment to elevating every consumer experience. Welcome to the future of retail. Welcome to SmartRetail.

Our Technologies

Our solutions are driven by cutting-edge technologies built and supported by our in-house team. Click the different sections to discover more.

Artificial Intelligence
  • Facial recognition (secured, so no privacy issues)
  • People tracking & counting
  • Gender & age identification
  • Buying behaviour & preference analytics
Real-time Telemetry
  • Transaction monitoring, operation & inventory management, route planning - all in real-time
Marketing Promotions
  • Video display on large SmartScreen
  • Cross-selling & upselling
  • Product & video-related promotions
  • Social media interaction
Big Data
  • Combining all data for advanced analytics
  • Collaborating with other platforms to form powerful ecosystems
API Integration
  • Ready to integrate with a variety of different systems
  • POS, CRM, prepaid store credits, mobile apps
Payments
  • Fully integrated with major types of cashless payment (credit card / mobile payment)
  • Can also support inhouse payment systems via QR codes
Artificial Intelligence Real-time Telemetry Marketing Promotions Big Data API Integration Payments


Vending Solutions

Consumers want quick, quality, healthy options 24/7 and want the experience to be great too. Our smart screen technologies are transformative.

Discover our vending solutions

Size and Scope

HONG KONG (SINCE 2009)

1,200+ operating retail points
8,000 retail points to upgrade
55 Staff (Headquarters)

SINGAPORE (SINCE 2017)

300+ operating retail points
4,000 retail points to upgrade
15 Staff

MALAYSIA (SINCE 2019)

Fully operational
1,000 retail points to upgrade
10 Staff

Discuss your Trial

Send us a message or visit one of our offices to explore business solutions, partnership opportunities or investor relations.
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